Foreword / by Pema Chödrön
Introduction : protecting our tender heart
Why we need to work with our anger
The seventy-two ways we get disturbed
An unconventional approach to our suffering
Is there an agent? Deeply analyzing what brings us pain
Widening our perspective on adverse circumstances
Practicing patience when we are treated with contempt
How should we react when our loved ones are mistreated?
Not taking pleasure in others' pain
Practicing patience when we don't get what we want
We can't attain enlightenment without sentient beings
Our kindness delights the Buddhas
The karmic consequences of how we treat others
Appendix A : meditation on patience
Appendix B : the seventy-two ways we get disturbed.