Introduction to the essence and scope of hospitality
Ch. 1. essence and scope of hospitality
Pt. I. Introduction to lodging management
Ch. 2. History and economics of the lodging industry
Ch. 3. Rooms division : front of the house operations
Ch. 4. Back of the house operations : housekeeping, maintenance, and engineering
Pt. II. Introduction to the food and beverage industry
Ch. 5. Overview of the food service industry
Ch. 6. Food service management
Pt. III. Introduction to components of the travel and tourism industry
Ch. 7. Linking hospitality to travel and tourism
Ch. 8. hospitality spectrum : resorts, clubs, cruises, events, and attractions
Ch. 9. Gaming and casino management
Pt. IV. Introduction to hospitality management functions and skills
Ch. 10. Human resource management
Ch. 11. Hospitality marketing
Ch. 12. Leadership, ethics, and management for the hospitality industry
Ch. 13. Career exploration for the hospitality industry.
