1.Introduction: Who (and Where) Are the Chinese? - 2.Family Businesses, Business Families - 3.Networking and Guanxi - 4.Roles and Rules of the Social Fabric - 5.The Middle Way: A Holistic Perspective on Time and Performance - 6.Putting Values into Practice: Competing Indirectly - 7.Never Say "No": Communicating with the Chinese - 8.Negotiating from Start to Finish...and Beyond - 9.Tradition in Transition: Doing Business in the PRC - Epilogue.Toward the Globe as a Whole - Appendix I.Definition ogf Geographic terms - Appendix 2.Migration Patterns of Ethnic Chinese Billionaires - Appendix 3.Main Events in the History of Mainland China, Taiwan, and Hong Kong - Appendix 4.Three Chinese Thinkers - Appendix 5.Major Events in the People's Republic of China, 1979-1999 - Appendix 6.Suggested Readings - Appendix 7.Relevant Web Sites for Global Chinese Business Issues - Appendix 8.Glossary of Chinese Terms and Their Pronunciation.
