Overview of the ten lessons
1. Foster a climate that nurtures constant growth and improvement
2. Develop and promote new mindsets about learning
4. Understand that professional relationships are the engine of change
5. Courageously address nondiscussables
6. Exercise emotional intelligence
7. Transform difficult conversations into understanding and better informed decisions
8. Use meetings (of all types) to increase academic focus
9. Remember the choices that constantly present themselves
10. Recognize that leadership is an improvisational art.